This was an Interstate move and when the movers got to Iowa City the foreman insisted that the move was based on cubic feet because he states that the items would occupy more space on the truck than initially quoted.
A $272.50 deposit was already paid to E-Z Movers and it was too late to find a new company. The foreman assesses new charges after loading the truck. Contacted the E-Z Movers Agent Tony Romero, who said don't argue the charges stating "it is what it is."
After the movers left contacted the FMCSA and found out about the information that E-Z Movers failed to inform. E-Z Movers failed to give to provide "Your Rights & Responsibilities When You Move" FMCSA manual at any time. Federal Law states that all Interstate moves must be based on actual WEIGHT of shipment and not VOLUME. The mover has the right to dispute the charges and have the shipment re-weighed.
On delivery day the company refused to give up items with payment of 100% plus 10% of the initial non-binding agreement (note: no additional services were ever requested). E-Z Movers stated that the payment was required in full after disputing with a supervisor paid $1560 total which was $110% of $1415.50
Insistence on having E-Z Movers provide proof of Weight-Tickets on the day of delivery proved futile. The Foreman/Driver refused to produce any Weight Tickets. A re-weigh was also impossible since the truck contained items from a number of customers.
Everything written here can be backed up with photos and videos taken on the day of pickup and on the day of delivery.
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