I contracted Halden for training/coaching for skills and support services in finding a job - Training was weekly meetings with a consultant. Support services were secretarial support, access to a resource center & job contacts.
Half way through the training I canceled my agreement, stop going to training & using their services. Notification was by phone to my training coach. Agreement was canceled because;
*During my coaching sessions my consultant repeatedly complained how cheap management was and that they did not provide him with adequate tools (like computers) to do his job.
*The Halden sales person promised me job contacts of companies that were looking for my specific job skills. These contacts were never provided to me, after repeated requests.
*I was promised secretarial support to send out letters & resumes. However, because Halden was under staffed I could never use this service & ended up typing my own letters & resumes.
*I promised up-to-date & state of the art resource library. Their resource library only consisted of old (3 yrs) reference books - 7 out of 10 of the contacts were not valid. No computers or Internet access was available.
*I was promised a video taped mock interview & a written critique on how to my interviewing skills could be improved. This was never done; I was advised at the time that the video camera was broken.
Approximately 2 yrs latter the same sales person wrote to me demanding payment or they would ruin my credit. I wrote to them of my reasons for canceling their services. I never received a reply addressing my complaints.
This month I applied to refinance my house. We are being denied credit because Halden has reported this $2,000 as non-payment.
Mike
Atlanta, Georgia
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