Usacomplaints.com » Shops, Products, Services » Complaint / Review: Rent-A-Center - Fraud and cheating!. #263720

Complaint / Review
Rent-A-Center
Fraud and cheating!

I work for RAC in ohio. Recently transferred to another store due to an opening that took place. I was placed on a route that had been doing horribly over the past 8 months. It had 4 different account reps on it.including one who was promoted to a 'credit manager'.in the 8 weeks i have been on that route i have managed to get it to close (company standard 5.9%, our dm standard 4.9%) 5 out of 8 times. My opens, although high in the eyes of my DM... Have varied from the low to mid 20's. The route was unmanageable before i took it over, and i have gotten it to hit almost all the numbers and grow. But. I was informed that due to my lack of hitting ALL numbers i was being placed on a 4 week action plan. 2 of those four weeks are holiday weeks. Apparently the so called credt manager told our DM that i was a dream to work with and i was oh-so-consistent with my numbers and i always maintained my routes. Which is true. Never a problem. But this guy. My store manager is so far up his but it's not funny. Our jobs are constantly being threatened. I've been cussed at, yelled at, called names... Treated like a royal sh* bag and this is just by my superiors. I have been with this company since august of 06. I know how to do my job. But i am being treated like i am a rookie that just got done with training. Bets of all. My manager so enjoys taking advantage of the company. He drives the trucks home at night. Leaving march on them that could easily get stolen. But as we all know it would be the fault of the account reps. Not his.

So what should be done, besides looking for another job? I'm tired of working with people that don't hold their own. Our credit manager will not, i repeat, will not leave the store for anything. He does not run. He does not do money picks. He just sits in the store. Thats all.

The only one worth a damn in our management staff is the sales manager. But he is constantly getting shit from our dm and the store manager regarding sales even though we average 25 deliveries a week. HELP! Stuck in a rut!


Offender: Rent-A-Center

Country: USA   State: Ohio   City: Mansfield
Site:

Category: Shops, Products, Services

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