First, my other complaints about Dish Network mirror so many others. Horrible customer service, nonenglish speaking reps, lies and more lies about rebates, bogus charges, erroneous charges, free installation (hahaha), failure to correct billing statements, refusal to credit back THEIR errors... No need to elaborate it appears.
My newest (and mind blowing to me) complaint is that they are charging me a penalty of $5.00 per box per month because I don't have a landline. I've read their FAQS and sorry, I don't need and have never attempted to use their "additional services". I don't think I've ever been to channel 100, I've never attempted to access my customer info through the tv, and don't need the tv to order pay per view movies. So, obviously the lack of a landline doesn't hurt me as I get all my channels just fine. But I'm penalized! What a joke. I guess it boils down to me paying them $10.00 per month because I choose NOT to optimize their services. Just doesn't pass the smell test to me.
It just screams class action to me.
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