I contacted this company in April to help correct some erroneous credit data on my report. The person you initially speak with will always transfer you to another person, but they must use some sort of answering service to transfer calls to make them seem legitimate. They had two options 1) to pay $375 up front or 2) make $125 payments over 3 months. I chose the latter, since I thought if they didn't do anything I could stop the payments.
They explain I will receive letters from all 3 credit reporting agencies and to send them immediately to them via mail. I received a letter from them the first week, so I thought they were doing their job. However, after two months I called to ask what the status is and was told only after all 3 payments were collected would they do anything. It had been so long I decided to wait. Two weeks past the final payment I still hadn't receive any mail from the credit agencies and called again. I was told everything had been sent and to wait a couple more weeks.
Over a month past the last payment I still hadn't received anything. I called a Charles Perry, he's supposed to be the credit specialist on his cell phone, 301-758-6308, and he couldn't give me a explanation why nothing had been done. I demanded my money back and he asked for an address to send it. The man didn't even have my address on file. I'm still waiting 2 weeks later and know I will have to continue to call this company.
I would think this type of fraudulent activity is not legal. Don't we have any protection against this from the law?
Mike
Washington, District of Columbia
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