We purchased an English Bulldog from Puppy Elite Kennels on Sunday November 26th. Upon my arrival home I was looking through the paper work that was provided and noticed some details on the pedigree that did not seam to match our puppy. For example it had the puppy listed as "FN" in color which would stand for fawn, however our pup is red & white, in addition the dam was listed as black and black is not a common color for a bulldog. I decided to research some of the dogs listed on the pedigree to find out that there are in fact CHIHUAHUAS!!!
I understand that mistakes can happen and we immediately called Steve at Puppy Elite and informed him. He asked that we fax the pedigree over in the morning and that he would look into it. We faxed the pedigree over first thing Monday morning and asked that we be contacted upon receipt of the fax. We received no call back Monday or Tuesday. We tried to contact Steve again on Wednesday morning, got his voice mail, left him a message and have still not heard from him and it is now late afternoon. You would think that he would be eager to resolve this issue if it is just a filing error.
However after doing an online search I am extremely upset to find out that there are two complaints listed here on usacomplaints.com and two complaints listed with the BBB regarding this business and similar incidents. Thankfully to this point my puppy has been checked by vet and he seams to be in good health but I am sorry to hear that this has not been the case for others. I am hoping that this matter will be rectified and if this is their scam then action needs to be taken
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