I had an awful time with Express Flooring, aka Express Home Services and so have alot of other people. I think they should be investigated and the public be made aware of them.
At the time I got involved with them their TV ad said they were proud member of the BBB. Their membership has since been suspended and the complaints against them are growing almost daily. There are also many complaints filed with the Registrar of Contractors.
Express Home Services hires sub contractors. My next day job, which was a small bathroom (less than 30 tiles) took me over three months of fighting with EHS to get it done right. I filed two complaints with the BBB and got no satifying results. I then filed a complaint with the ROC and EHS came running and finally got the job done. Henry Jaffe continued to play game with me after I posted warnings on craigslist. For some reason he sent me email stating he was a dissatified customer and wasn't even smart enough to use a false name. I have copies of all his emails. He is a total unprofessional jerk.
Tucson newspaper reported:
BBB ousts flooring firm with Tucson ties
May 29 1085 words ID: MERLIN_5165489
Thanks to its catchy and omnipresent TV jingle, your child might know Express Flooring's phone number better than your own. But the Phoenix-based parent company of Express Flooring - the happy home people has generated such a disturbing pattern of complaints that the Phoenix-area Better Business Bureau suspended its membership and has denied its reinstatement.
Below are a few blogs posted about them:
I would like to see them stopped.
Dolores
Phoenix, Arizona
U.S.A.
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