Complaint / Review
U.S. Cavalry
Catalog Mail Order Swindle

I purchased a specialty telephone from U.S. CAVALRY, as a Christmas present, around midyear. I immediately wrapped and tucked it away for December 25th. The gift was taken home by the recipient but found to be defective in January.

I called and explained all this to a customer, service rep and was told to send it back, which I did. Two days later it came back, like a bad penny, with a slip refusing to honor a replacement.

Great folks to do business with!!! But, that's OK: I've got the defective merchandise on display at my place of business along side their catalog. We'll see who has the last laugh!
Companies need to be sent the message that consumers are fed
up with being treated like saps.