Arrived home after an extended period away from home. Mail delivery received in bulk as mail was "on hold" with the USPS.in this shipment was one video. Checked my credit card statements on-line to learn that I had 2 shipping charges, plus two charges for two videos.
Both videos returned June 26, checking credit card for credit for these found another charge from Video Professor for the amount of $3.69?? But no credit for those previously shipped!
Have recently been released from hospital and am awaiting delivery of mail that has been on hold with USPS. Shall I make a prediction: there will be another unordered Video which I will also have to pay for packing and returning.
My letter may have been answered, but until I get my mail the answer to that is unknown... Since the company does not provide a phone number on the invoice, it is not until today, July 17th that I logged on to search for the company. And discovered this practice seems to be a distinct habit of Video Professor.
As a permanently disabled individual living on a Very fixed income, frivolous spending is not my habit. My letter of June 26th clearly explained that I did not place the order...
Something must be done
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