I had started to receive bills from AT&T in September however I NEVER signed up for the service. I had and still have Comcast from August. I had contacted AT&T every month since then spending over 2 hours at a time just to hear the same reassurance: "We have taken care of the ...
Please avoid this company if possible. I have no other service provider in my rural part of the County where I live. They are horrible to deal with. Bad DSL performance. Very little support (difficult to obtain). Hours on the phone to resolve billing complaints. Missed service appointments ...
To add insult to injury, on June 14 ATT decided to add a "minimum charge" to your long distance phone bill - even if you canceled this service like I did months ago and don't use it at all. This new charge shows up as "Minimum Usage Charge" of $2.00. After the Federal Universal, ...
After receiving three letters from AT&T, my home phone provider, inviting me to purchase a dsl service, I requested the service. I will be taking online classes soon, and needed to have Internet access, which the letters stated clearly were available in my area. Two weeks and numerous calls and ...
I called AT&T on Dec 13 to change or phone service from Charter to ATT home phone service. Told we'd be connected on Dec 21. On Dec 16th I received a phone call from AT&T confirming installation on DEC 21, along with keeping our same Phone #. I had to take DEC 21st off of work as AT&T ...
Complaint revolves around customer service at AT&T. Why did it have to take 7 calls and unbelievable hold times for the 7th CSR to give me proper information??? These people don't care and what's more, don't know answers and are definitely inept at problem solving... Obviously not trained ...