After i signed up with Capital ONE online for my Credit Card, i opened my most recent statement and received an unpleasant Surprise. Despite that the Card is nearly maxed out (only $ 500.00 Limit) i noticed a $9.99 Charge from TLG*GreatFn. I never heard of this company before and most certaily NEVER had any business dealings with them.
Beeing online, first thing i did was to "google" to find a website, to my surprise, i could NOT find a website, but hundrets of listings, all under the heading "Fraud, Scam" etc.
So i called the provided 800 number in my statement and called. Pretty sophisticated electronic answering machine that gives you the "run-around" but NO operator. While waiting and pushing the "0" for their operator, i did some more research on usacomplaints.com, then i called my Credit Card Company, Capital ONE.
Well to make things short, I tried for nearly one hour every 800 Number of Capital ONE, only to get an even more sophisticated "run-around" but no LIVE OPERATOR. Finally i pretended to pay my bill online and got a hold of a young lady.
After explaining my situation, she connected me immeadiatly with their "fraud investigation number" there, after explaining again, she filed a fraud report, cancelled my Credit Card immediately and now i will have to sit and wait if those fraudulent charges are dropped by Capital One or not.
Fazit, no matter what you do, always read the fine print and make sure no little box is checked online, unless yu know what it stands fo
0 comments