Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sam s Club - Failed to fix defective TV equipment. #210998

Complaint / Review
Sam's Club
Failed to fix defective TV equipment

Purchased a Vizio L30 TV from Sam's for $1,298.00. Remote control quit working. Sam's "repaired" it (said poorly soldered connections), lasted 2 months and quit again. Sam's has promised 6 times to repair it again but never does. Wrote letter to Sam's in January - they don't bother to reply!!!

Purchased a new remote control from Radio Shack but need the proper code to program it. Vizio CANNOT come up with the code that will work with their TV.

So, I'm stuck with a $1300 TV that you have to get up and press a little button every time you want to change the volume or channel - just try going from channel 2 to channel 75 (73 presses of the channel button).
Don't buy a Vizio TV and don't buy any TV from Sam's Club.


Offender: Sam's Club

Country: USA   State: Arkansas   City: Bentonville
Address: 608 Southwest 8th Street

Category: Shops, Products, Services

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