Usacomplaints.com » Electronics and household app. » Complaint / Review: Vizio - Hdtv, poor product, useless warranty. #608158

Complaint / Review
Vizio
Hdtv, poor product, useless warranty

In December I bought through Amazon a VIZIO HDTV (VA 370M). It came with one year warranty.in January I had a problem with the remote. After some haggling, the remote was replaced for free.in March, the TV stopped functioning. It turns out that the warranty excludes anything that has to do with power surges (there had not been one). On that ground, the warranty claim was rejected, and I was given two options: either have an onsite visit, which, including repairs, would have cost $400, or shipping the TV to California, for a cost of $250 plus shipping charges. I decided against the repairs, I bought a larger HDTV (not VIZIO) for $500, and I shall never consider VIZIO products again.


Offender: Vizio

Country: USA
Site:

Category: Electronics and household app.

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