This criticism is on FerrellGas 1579,350 Roger St., Princeton, WV. We settled over $3100 for 3/4 of our 2007 winter gas on 4/24/06 by having an arrangement to become instantly loaded every thirty days. We've needed to demand each fill, then place in point for another 7 to 10 times before shipping. A fill was due on 1/22/07. We named on 1/25/07 with 20% quit, again on 1/29 and 1/30 since the outlook is for frozen conditions on 2/1/07. We reside just 7 kilometers in the gas stop, but we're on the slope that's challenging to obtain up in poor weather. We don't make use of the gas must be cozy for anxiety about operating before they provide. It's 60 levels within our home and gas currently taken care of but can't-get it shipped. Whenever we requested to consult with the supervisor, the lady hung-up the telephone. We're at 10% nowadays with ideal and snow outlook for today. This isn't right. The arrogant people behave as if you should be requesting from their store individually, when actually they really owe us their area of the contract. All we would like is reassurance that people won't be caught without warmth. We believed we'd made preparations for that, however it is much like fighting to obtain what's currently mine. This isn't the fantastic customer support that's published.
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