Oct. 06 HSBC Card Services charged 91.80 transaction to www.GLOBAL-SMOKING. NE (In the UKRAINE) to my acct... Over limit fee of 30.00
I Sent a letter of dispute and charge was removed in Nov. I waited over a month before I again used the card to make sure things were ok.
In Dec. "partial" charges were again put on my acct. With another 30.00 over limit fee.
In Jan. I sent 2nd. Letter of dispute and received bill with remainder of charges assessed... Plus 30.00 over limit fee...
I have requested transaction record and delivery confirmation from co. And or merchant... Have not received either. I cant even find out what kind of smoking transaction it was.
While waiting on info (they were supposed to call me back) I got a late fee charge. 30.00...
I called again today and spoke to Sheryl, and Carmen, who said I should again fax a third letter of dispute. I also asked about a SHEA class action lit. Settlement award of $0.05 that was on my statement, and neither could tell me what this is for.
I have also filed a complaint with the Fla. Attorney generals office but have not received a reply as yet. Not sure I will...
I have cut up this card and want to pay them off asap but I refuse to accept all these charges, and have told them so... Meanwhile the fees keep piling up. If you have any suggestions please advise
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