Usacomplaints.com » Shops, Products, Services » Complaint / Review: Kathy Mayhall - Canyon Hills Havanese & Cotons - Hills Havanese & Cotons cotonhome.com refuses to supply correct AKC Foundation Stock papers for an $1800 dog, asked me to submit fraudulent paperwork Lansing, Michigan And Sarasota, Florida. #205870

Complaint / Review
Kathy Mayhall - Canyon Hills Havanese & Cotons
Hills Havanese & Cotons cotonhome.com refuses to supply correct AKC Foundation Stock papers for an $1800 dog, asked me to submit fraudulent paperwork Lansing, Michigan And Sarasota, Florida

Purchased a Coton de Tulear puppy on June 7 and took delivery on June 9. Cost of this rare breed was $1,800.00. Per my contract with this breeder I had my pup spayed on 9/6/06. I sent several emails requesting the registration papers and each time the breeder emailed me to ask the pup's birthdate (3/13/06) and dam (Punkie).

I finally received the papers on 9/30/06, almost 4 months after our transaction. The puppy's birthdate was listed as 5/4/06, not the correct date of 3/13/06. The delivery date was listed as 7/10/06, not the correct date of 6/9/06. Additionally, the dam's name and registration number was incorrect.

When I emailed Kathy Mayhall to request corrections, she asked me to just submit the paperwork as is, stating, "You know what dog you have". She further stated it was "too much trouble" for her to correct the papers since she'd have to do it for the entire litter.

When I insisted that, for the price I paid I expected correct paperwork, Ms. Mayhall accused me of trying to "hurt" her. Apparently my refusal to file fraudulent paperwork offended her.

Further, her site indicated that my puppy's dam had delivered yet another litter of puppies in September, six months after my puppy was whelped. Either she is overbreeding or she is misrepresenting the lineage of her puppies.

After I threatened to call the AKC and file a complaint, she advised she would correct the paperwork and get it to me.

It is now almost the end of January. I have not received the papers for my dog and Ms. Mayhall has not answered any of my emails, in fact when I check on the status, it appears she deletes them without reading them.

I have contacted the AKC and they are very concerned about this. This afternoon I faxed them 24 pages of documentation and copies of our email correspondence.

All I want are the corrected AKC registration papers for my dog.



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