Usacomplaints.com » Shops, Products, Services » Complaint / Review: Netspend - Charged monthly fees while account was suspended. #203910

Complaint / Review
Netspend
Charged monthly fees while account was suspended

On November 2nd of 2006 I deposited to my Netspend account from my websites PayPal account. They suspended my Netspend account. On November 3rd I spent about 4 hours on hold and eventually was told that the people that would handle that weren't in.

I called back on the 4th and spent about 3 hours on hold until my cell phone died.

Between work and the holidays I didn't get back around to calling them until December 21st.

On December 21st the guy said if I got a new card for $9.95 it would reactivate my account.

Once my new card arrived I tried to register it and it said my account was still suspended.

After finally talking to someone and getting my account unsuspended I found out I was charged $9.95 on November 6th for having the Netspend account that I couldn't access or use. $9.95 on December 6th for having the Netspend account that I couldn't access or use.
And $9.95 for a new card that I didn't need.


Offender: Netspend

Country: USA   State: Texas   City: Austin
Address: PO Box 2136
Phone: 8663877363

Category: Shops, Products, Services

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