Usacomplaints.com » Shops, Products, Services » Complaint / Review: Target.com - One hour photo - 3 days and counting1. #198870

Complaint / Review
Target.com
One hour photo - 3 days and counting1

Just a warning to those doing some last minute christmas card ordering online at Target.com. I would recommend calling ahead to make sure the location you choose for pickup can accommodate your order.

We placed our order 3 days ago for a set of xmas cards, 1 hour processing time.

We selected the closest Target and placed our order. We went in the next day and were told there were not ready yet. Not a big deal. We were disappointed since we were told 1 hour processing and we gave them a whole day, but no big deal. We were told to come back in the next day. Well we make the trip over to Target again the next day only to be told our cards are still not ready. At this point, I became a bit frustrated and inquired what the problem was and when could we expect to get them? They replied they had no estimation as to when my cards would be ready, and that their machine had been broken since last week.

Now, I understand that equipment breaks and they can't do anything about it, but why didn't you tell me this the first time? Or better yet, why didn't someone call me when you received me order to tell me about the problem so I could send them to another Target? Had I not inquired what the problem was, they would have sent me away again only to return the next again disappointed.

So at this point I'm fine with it, I just want my order sent to another Target. They tell me they can't do that, and I'm going to have to re-create my card on their website and re-submit my order to another Target. Ok fine.

So I go home (tonight) and login to their website to re-create my card and re-submit my order. Well now their website keeps crashing! I have not been able to get past the "Add to my cart" button without it locking my entire computer up.

I'm about to give up... =)


Offender: Target.com

Country: USA

Category: Shops, Products, Services

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