Usacomplaints.com » Shops, Products, Services » Complaint / Review: Blockbuster - Rippoff dishonest fraudulent billing poor service unfair scam Happens again. #194225

Complaint / Review
Blockbuster
Rippoff dishonest fraudulent billing poor service unfair scam Happens again

So i go to Blockbuster video store today 10/12/06 i happend to returned the xbox 360 game to the wrong store on accedent and i got the game back yesterday it was 2 months late. I then called the blockbuster i got it from and said quote " I returned the game to the wrong store and i was wondering how much my late fee would be for this it is about 6/7 weeks late since i returned it to the wrong store ". Then Tammy Which was the name of the cashier i was talking to stated " Dont worry we DONT HAVE LATE FEE's And there will only be a $1.25 Fee for restocking if that". I went to the blockbuster i got the game from origanlly and handed it to Tammy She scanned it and the register said it had been autosold to another customer.

We then waited a few min while she figuerd out that i had had my account charged 63$ and i then was told if i didnt pay EXTREAMLY soon that it would be brought apon collections and would make my credit suffer. So i then Demanded all the information from the 2 cashiers that were EXTREAMLY unhelpful and then told them that i needed Store's manager and also the district manager's phone number. I was told they didnt know it. They gave me the 1-700 number that had been Disconected... So im going to be contacting the manager tomarrow but after all this i came back and had been treated much better by Tammy and the other woman there whos name was jenifer treated me like dirt i was tehn told by tammy that i wouldnt get anything out of this the best thing that could ever happen is that the game be returend and you would still have this show up on your credit hist. So i was then told that paying would be teh best bet. I told her that we are going to get to know eachother very well. I then asked her what they call a game that isnt returned on time and then is charged to my account She said "Late Fee." i then walked out with the ambition of getting my money back and then when i found out that the only 2 cases they have had they have lost i then decied it might be worth taking to court and getting this scam fixed or removed.

That is my email if you are having many of the same issues or if you would like to know more information.


Offender: Blockbuster

Country: USA   State: Indiana   City: Anderson
Address: 4648 South Scatterfield Rd
Phone: 7656089610

Category: Shops, Products, Services

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