Steve is very egotistical. He defers all his follow-up calls through his wife, Marsha. She is rude and condescending. They do not call back on a timely basis. I found that I had to complain to threaten for a refund until they started calling back and not losing our business.
Prior to our Wedding Day, he sent a large packet of information that was written very belittling and derogatory manner. On the day of the Wedding, he dressed in old ratty jeans and a t-shirt with a headband. We did not ask for our wedding to be videotaped, but he did it behind our back trying to squeeze more money out of us.
Throughout the whole time for photographs, he kept on asking my bride-to-be how he should take the pictures. It was almost as though we had to do his job and walk him through the process. After we were done with the photographing of the wedding, he kept on handing me brochures to peddle to prospective clients.
I would definitely recommend someone else. Do your homework. We got swooned with the website and his credentials, without really checking into his personality and expertise.
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