Best Buy does not permit the return of defective products after 30 days, regardless of the nature of the defect. They also care only about taking dollars out of your pocket. Five years ago I bought a digital camera and when I got home I discovered all I had was an empty box. They would do nothing. I sued them and the judge gave me a $2,500 punitive damage award.
Last year (my last visit to BB) I bought a flash drive that failed after 38 days. They would not take it back and insisted that I submit my grievance to the manufacturer. I did and the manufacturer did not respond. I sued BB. They gave me back my money immediately.
Not a good place to shop.
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