Usacomplaints.com » Shops, Products, Services » Complaint / Review: Intex - Insufficient support. #185385

Complaint / Review
Intex
Insufficient support

We possess an 18' round intex the line between your pump sprouted a trickle last summer. We're able to not look for an alternative 2' line and rather purchased a line At Home Site. The line doesn't match so and right we did for many of summer with no swimming... One and. Oh of the addresses smashed that acts to start the water. This season I instantly requested the hose and came across intex on the internet and manage spending by charge card using a person about the different end-of the telephone line. I told the actual live individual (Jose) that people reside in an extremely small-town and our email isn't sent to our house as everybody around includes a PO box. He explained so he'd to truly have the block address for shipping and they just provide via advantages since that's what's associated with the charge card and undoubtedly he'd the PO field. This deal was on June 20, may. I had been informed we get our parts. On June 27 I named Intex to obtain a following # for that advantages delivery. At the title of that time somebody whose explained the components were delivered normal email to the street address. I spoke til I lastly requested to keep in touch with a boss and had been orange within the face-to this really rude child. He explained that I'd to provide my own data to him along with a boss might contact back me in 48 hours. I FUNCTION I DON'T SIT IN THE HOME AWAITING THE TELEPHONE TO BAND! I passed my spouse and also the rude child hung-up on him the telephone. I called back and got someone else called Stacy required the phone call speaking with my spouse and he or she apologized and stated that the components might venture out 24 hours later to the PO field and "no we'd not need to hold back in order for them to obtain the other areas back from wherever they'd wound up". She got our info all again. We got an individual named Antonia and called... She claims that there is no fresh data within the pc since data cans alter following the preliminary purchase and the components haven't removed out! Whenever we requested to keep in touch with a boss being informed we'd obtain a call-in 48 hours we were declined. You know what it's NO-CALL however the cash, September 17, NO COMPONENTS was taken in the consideration July 21, for purchase # 260071. It's today September 17 summer time is 1/2 around and we've unable to make use of our swimming. We've our house up available and we'd no purpose of shifting the swimming to some new house but rather went to buy a fresh one... It won't be an intex! It's a $600.00 bit of crap taking room within our yard up. Thier web site doesn't have an address to send grievances or questions to and that I was not able till I acquired with this site to discover one. That's not the best way to conduct business! I'll NEVER-NEVER reccommend a Intex swimming following this insufficient support to anybody.incidentally Wal*Mart hasbeen no aid possibly because they believe they've thier cash so tough-luck simply purchase point thier pockets and another swimming! Please enable this is resolved by me. Thanks... Nancy


Offender: Intex

Country: USA

Category: Shops, Products, Services

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