Usacomplaints.com » Shops, Products, Services » Complaint / Review: Home Depot - Rebate Not Received After Sending Documents and Store Visit. #183014

Complaint / Review
Home Depot
Rebate Not Received After Sending Documents and Store Visit

I purchased items from Home Depot and sent in all the required documents needed for the rebate to be processed.

When I called the number listed on the rebate, they informed me my information was never received and advised me to return to the store to have them reprint a receipt and resend it.

When I called the store and spoke with someone, they advised me to come into the store. When I arrived, they had no idea what I was talking about. After an hour, a salesperson overheard my conversation and stated he did remember that rebate and located a copy. The customer service rep at the counter called the rebate center and stated she would send all the information needed on my behalf.

I still have not received my rebate!


Offender: Home Depot

Country: USA   State: Minnesota   City: New Brighton
Address: 1520 New Brighton Blvd
Phone: 6127829594

Category: Shops, Products, Services

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