This is a major business that intentionally rips off its customers. The business should not be allowed to charge so much interest and sometimes charges that are not explained. I was recently ripped off by RAC here in Galveston Texas. I had been a customer of RAC since 1998. My first purchased from RAC was a bunk bed set for my daughters and to say it was paid for and I did not have much hassle from them.
I ended up paying $3500 for a bunk bed that would have cost much less in a regular furniture store. The interest was ridiculous. Then again on December 21, I purchased a bedroom set for myself. Upon purchasing the bedroom the representative was very kind and said he would do anything to make my purchase a success, which soon turned into disaster. The statement he made was a lie.
About six months into making payments on a bi-weekly basis, they begin to harass me for the payments. If I was one or two days late, someone was calling my home or my job demanding payment. Then they would not ask you when you were coming into the store, they would tell you what time are in expecting to be in their store. There was even an instance when they stole money off of my debit for a payment after they quoted a smaller amount in the store. The amount was not noticed until I checked my bank statement which put my account balance in negative. I called the store and one of the guys wanted to argue with me and then when I asked for the corporate office number, he placed meon hold and never returned to the phone.
They are very rude workers and I would advise no one to purchase or do any kind of business with them. To this day I have lost $4785 recently on July 16 because I only had to pay less than $400 to pay off total cost of my bedroom and they showed up at my home to pick it up because it was late and they did not want the money. So literally they made me pay all the money for the bedroom and then waited until I owed a small amount and took it from me.
They harassed my kids and husband and took my bedroom while I was not at home. They even lied and called the police after they bammed on my door so hard until they broke the lock and lied and said myhusband opended the door with a knife. Witnesses said that they lied and nothing was done. The workers need to be fired and new workers need to be evaluated before hiring. The representatives are unfair and love to argue with their customers who is wrong and it is nothing can be done about it.
I have tried to contact the corporate offices for this agency but it is hopeless and I would really love to file a suit against them for all the harassing calls to my job, to my family, and wrong doings the store has done. So please do not get caught up in the web of lies from Rent a Center. They are here to rip off all customers and resell your property for double amounts.
Sincerely
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