Usacomplaints.com » Shops, Products, Services » Complaint / Review: Dada Mobile - Mobile Marketing Association - Mobile Entertainment Forum Dada Mobile putting charges on cell phone without consent ripoff Boulder Colorado. #170858

Complaint / Review
Dada Mobile
Mobile Marketing Association - Mobile Entertainment Forum Dada Mobile putting charges on cell phone without consent ripoff Boulder Colorado

For the last five months my fiance and I have been charges for text messages and ringtones we never incurred on our SprintPCS phone bill.

This all started about four months after starting our Sprint service. First, this all started with text messages and being charged for a texting service to which we never subscribed. After reaching Sprint and advising them that we never signed up for any service inadvertenly or otherwise, we were informed that it was possible the prior Sprint customer with our phone number could have signed up previously and now we were incurring the charges... OK, but after four months of having the service and then all of a sudden "pow" we are being charged?

Sounds fishy to me. However, the situation was taken care of (supposedly) by me sending a text msg to the sender asking them to "Stop". Ok, no more texting and charges... Took four months to get them to stop, but finally they did. Oh yes, and Sprint would take no responsibility in this matter.

Forward to a week ago, I started getting text msgs from http://m36. Sprintpcs.com/d/d.php and instantly I got curious wondering what was going on because I once again, never subscribed to anything and wondered what they were up too.

Needless to say, when checking my sprint account online I come to find more charges, this time for a ringtone. I call Sprint associate and supervisor, they once again deny any responsibility, were rude, and told me I would not be refunded, oh yes and hung up. However, I called back a bit later after calming down and got a very sweet and helpful individual who reversed the charges and gave another discount for the rudeness of the other two individuals I spoke to before.

Now, come to find out, all of these troubles has come from one company, which is DADA MOBILE who's parent company is MMA Global. They are the one sending the text msgs, ringtones etc and charging my Sprint bill for them without my consent.

However, I have to wonder if Sprint didn't sell them my number. Because, Ive never or seen this company before the problems started. Dada Mobile of course does not have ANY contact information on their website other than filling out a form and I do not wish to do that because it asks for my cell # and I don't want to incur any more charges from them. I have a feeling I would if I gave up such information.

Sorry this is long but I wanted to give all the details.


Offender: Dada Mobile

Country: USA   State: Nationwide
Address: 181798

Category: Shops, Products, Services

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