Yesterday, April 3 I got back the package that I had sent to 2hijab in Giza Egypt. It was opened, the address sticker label looked manipulated. Everything was resealed, and tightened up with a thin white rope. I never got the refund that they promised.
I have all bank statements and mail evidence to prove everything I am saying is right. Here is a copy of the previous communications:
From: "2Hijab"
To: "S.J."
Subject: Re: Thank you for your order
Date: Thu, 26 Jan 20:45: 31 0200
As Salamu Alaykum
Please return the hijabs to the below:
Mr. Gamal El Sobki
3 El Batal Medhat Abdel Hamid st.
Off Demeshq st, Mohandeseen 12411
Giza, Egypt
A full refund will be issued upon receive of returned items.
Regards
Inas
Original Message
From: S.J.
To: [email protected] ; [email protected] ; [email protected]
Sent: Thursday, January 26 3:15 PM
Subject: Re: Thank you for your order
You have a terrible return policy.
Anyway,
I am going to return those hijabs that are way way below 5.99 worth. They don't cover all my neck, they don't cover my forehead hair.
Please give me the instructions on returning, I will go tomorrow.
And please, do what you promise. This merchandise is eligible for return according to your policy.
Act fast, otherwise you can get in trouble almost, just like what happened with Alhanna.com for avoiding giving me my refund, saying it was difficult to find my information, papers, there. They had to act fast. Do what you promise, otherwise you can get in trouble too.
Thanks.
[email protected] wrote:
We will be in touch as soon as possible about your order, the details of which are as follows:
Order ID: *
Customer Details:
Melissa
* * Rd. Apt. *
Spring Hill, Florida
*
United States of America
Email:
Phone: *-*-*
Shipping Method: Standard Shipping
Product ID: 0045
Product Name: Al Amira Style Hijab
Quantity: 1
Unit Price: $5.99
Color: Olive
Product ID: 0045
Product Name: Al Amira Style Hijab
Quantity: 1
Unit Price: $5.99
Color: Baby Blue
Product ID: 0045
Product Name: Al Amira Style Hijab
Quantity: 1
Unit Price: $5.99
Color: Beige
Product ID: 0045
Product Name: Al Amira Style Hijab
Quantity: 1
Unit Price: $5.99
Color: Black
Order Total: $23.96
Shipping: $12.00
Handling: $3.00
Grand Total: $38.96
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