The reason I am writing this report is to warn all puppy buyers out there what really goes on and how to fight back. Don't let people like this fool, lie, cheat and steal from you!!! It takes a lot of investigative work, patience and time. But you will win if you fight!!!
Remember the CA (or whatever state you buy your pup from) Puppy Lemon Law over-rides any contract you might sign. There are many options to get your money back. But don't let puppy millers get away with it... I had no idea Debra was part of a elaborate puppy mill. I found out the hard way. Don't be fooled like me and countless others. I am here to help anyone, just post a rebuttal ;-) My biggest hope is that people will stop buying these pups, Debra will find wonderful homes for her adults and find a career that does not exploit animals.
Here is my story...
I bought a puppy from Debra Drury about 2 months ago. I had problems with Debra from the start. I inquired about Swan, was told she was available and that I could purchase her. I was so happy. I had just lost a puppy and was still upset. Swan looked a lot like her. She gave me all her info where to send the money order. I check my emails the next morning and I am told that I might not be able to purchase her after all... I had emailed Debra, whom you are told to contact, and I received a email from a Maureen. I found this to be a little strange... I had a strong feeling Debra and Maureen were the same person. I called Debra numerous times, she would not answer her phone. I finally called using star 67 and magically she answered the phone. I asked her what was going on? She had told me that the same time I had emailed, someone else had emailed Maureen... I did not buy into that at all, LIE # 1. I agreed to send the money that afternoon. I don't know why I did not walk away at the point... I had a bad feeling. But Swan was so cute... Debra has a very sweet voice, when you talk with her, you feel as though she is your mother. She sounds like a very trusting person. HA!!! Little did I know I had just met the wolf in the sheep's clothing..
Weeks went by and I had only received one set of current photos. She had promised me on the phone photos every week. LOL, that was lie # 2. On her site she metions don't be fooled by breeders who use puppy pics from months before, that is a LAUGH. Debra constantly uses puppy photos. I had to beg her to send me updated photos of Swan, all she would send were different poses of the older photos.
After she sent the photos she told me another payment was due. She emailed me with a complete different name to send the money to; Amber Bourassa. I was very confused why I would have to send the payment to someone else.? Debra owned this dog, it was her dog, the dog was living with her. Just who is this Amber and why do I have to send my payment to her? This was lie # 3. Debra told me Swan was her dog, but yet a different "family member" now owns the dog...
I emailed back and asked who is Amber Bourassa is? She simply replied a family member. I was very uneasy about sending payment to a different name, she had never mentioned that I would need to make it out to a different person...
There has to be a reason why??? My theory behind the Amber name is that either A) Debra does not want to pay taxes or B) Amber is a minor. She would never answer any of my questions regarding Amber. So at this point unless I sent more money to this Amber person, she would resell Swan. I sent the money. She sent me horrible emails, threading to resell Swan unless I sent her the payment, what is one to do, she has you between her greedy little paws... You have to give in or you loose the puppy you fell in love with and loose all the money you have sent to her so far... So dumb me, sent her the money. She told me I had 3 weeks to make my final payment.
Well one week later another email asking for the final payment. Lie #4, a week ago I had 3 weeks to get her the rest of the money, all of the sudden she wants the remaining money with in three days or she will resell the puppy (once again I am threatened), So again I would either loose my money and pup if I did not get her the money by the end of the week!!! She proceeds to put a photo of Swan on her website stating she might be for sale, check back. How DARE this witch post the photo of the dog I now half own!!! She had told me 3 weeks, I have it in emails from her!!! So it went from 3 weeks to 5 days!!! She never ever had a time frame for payments on her site, well that afternoon she did!!!
Debra has a habit of changing her rules and contracts daily... Since Feb, her contract has changed 3 times. To suit her LIES!!! She will add rules, change them, delete them etc... What ever scam she is upto dictates her current contract and rules... I have everything printed. It is amazing how different every thing is week to week...
Getting back to my previous point... She forced me to come up with a large sum of money within 3 days or she was selling the pup to someone else... That was not the time allowance we had discussed. So sent her the final payment. I was forced to send this payment... It was horrible. The emails she sent me. Her "family" members are demanding the money. Her hands were tied, as she put it. I could pick a different puppy when I had the money... She blackmailing me to send her the money. We had a verbal agreement, the week the puppy ships, the final payment is due. I followed my end, Debra did not, at this point I did not expect any different from this evil woman. I was mentally preparing myself for the loss of the puppy and money. I was checking her background and my legal rights... Wow. What I found out about this woman with a few quick calls to the Attorney generals office, tax department, police department and animal control. Boy. It sure is scary where you get your pups from and who sells them... It doesn't take much to do your own brief background check...
So Debra has all my hard earned money at this point. She must be so happy. All that money and all she has to do is sit on her butt all day. The dogs are the ones doing all the work for her after all... Oh. Yeah... It is tough to poor some food for them and pick up some wee pads... Tough job... Lots of work... I wonder if Debra knows what it is like to have a baby, nurse the baby, take care of the baby, then have the baby taken away, go back to the puppy mill, get pregnant again ASAP, and the whole process over and over and over again for years and years... Listen to Debra, she will tell you she is such a caring breeder, she loves her dogs, blah blah blah... Yeah right... Watch her site and watch how soon the mommas are having babies... Ask Debra how many Chi;s she owns as pets??? All the good breeders I know have a house full of chi's that they love and are not only the breeders, but their pets as well!!! They are not housed at a puppy mill... Her excuse is she can only have so many dogs... Well... If she truly loved her dogs, wouldn't you MOVE so you could have all your dogs? I would do anything in the world for my dogs!!! But I forgot... Debra is such a caring breeder... Such a good breeder. She just LOVES her dogs... They are her babies... Lol... Poor babies. Poor poor babies... I wish I could save them all...
Well back to the point...
2 days after getting that final payment I get a call from Debra, she took Swan to the vet. One leg she had a grade 2 luxating patella, the other leg a grade 3.. We are talking about a pup who is 4 months old!!! Before buying I had asked about her heart, molera, and legs, I was told all was fine. Debra would to have known their was a problem with her knees if one was a grade 3, grade 4 is crippled!!! I told her I wanted to talk to her vet, which I did, he told me the dog would need surgery for sure!!! Which here would be close to 4000.00... Plus the fact it is so risky putting the smaller guys under... I called Debra up and asked her if she would give half my money back so I could put that towards her surgery... I would still need to come up with a huge amount of money in the future. I thought this was a fair option. She flat out refused and got mean and nasty. I then ASKED her for my money back. She went nuts. She refused. She told me if I wanted Swan there would be no money back, no money towards her surgery. But I could have a credit for another dog in the future... What in the world would I want another dog for??? I am getting a dog, who has a serious problem and I am offered a 1000.00 towards another future problem to be? LOL!!!
I refused... She told me she was reselling Swan and I would have a credit with her and had a year to pick a different dog. At the point I had paid in FULL for Swan, she was my dog. I owned her... She put her picture back on her site for sale WITHOUT my permission. I am sitting here in CT she is in CA. What could I do? She was reselling my dog with out my permission and I would be out the huge amount I paid for her!!! And the dog I fell in love with!!! I called, emailed, etc. Only to get rude replies and threats! Finally after telling her I was calling animal control, she said I could have my dog if I signed another contract!!! This contract would state I accept the dog the way she is, etc... I said no way... She knew once I got Swan I could sue her under the CA puppy lemon law... And that's exactly what I was going to do!!! I refused to sign anything other than the original contract. That is yet another form of blackmail!!! WOW... So far we have blackmail, and mail fraud... Pretty bad Debra... Pretty bad...
So she was reselling my dog, the dog that I had paid 100% for since I refused to sign a new contract. The next day I hired a lawyer. I met with my lawyer and was told I could sue Debra for a) the cost of the puppy and b) my legal fees. She also said Debra would have to come here to the east coast for the trial. The sale took place here. That's where the crime was committed. I was also going to have mail fraud charges brought up on her. I sent my payment through the USPS and did not receive what I paid for, that is mail fraud. And lets not forget that nasty little thing called blackmail...
The emails she sent were horrible, mean nasty and ridiculous. She told me she would sue me for breech of contract... All I had ASKED for was fairness. Any caring breeder would have given the dog for free. Lux surgery is a very expensive surgery. We were not talking a minor problem, we are talking a HUGE problem a grade 3 in a four month puppy. Grade 4 is cripple...
She will try to defend herself here, post the contract, etc... Yes I did sign a contract. Yes I would have honored it. All I did was ASK for some monetary help. Asking can never hurt? / Well in this case it did!!! She was in breech of contract when she REFUSED to sell me the dog unless I signed another brand new contract... What type of person does that??? Who will you believe??? A honesthard working girl who LOVES chi's or a puppy miller who has tons of complaints. A woman who outright lies, a woman who would sell someone a hydrocephalous dog (see previous reports about Debra Drury).. I am prepared for her lies... It will be a good laugh...
After meeting with my lawyer and informing Debra of my course of actions. She decided to listen to reason, She agreed to give me the money back, but kept 500.00.. A lesson learnt the hard way. A 500.00 lesson. But hey. Maybe that 500.00 was the best money I ever spent. Who knows maybe enough people will read this, pass it on to their friends, etc. And it will stop people from buying her pups!!! What a dream that would be!!!
So as a final review. Here are the reasons to avoid chidolls at all costs..
1. Debra lies, cheats, steals, etc...
2. You are sending your money to a different person, who is this Amber??? My lawyer said it would be tricky since only 500.00 was paid to Debra... Amber could be under 18, you cant sue her then... And would the IRS audit a 18 yr old??? Hmmmmmmm???
3. You are sending your payment to a PO box and calling her on a cell phone. Why does she not want you to have her real phone number or address?
4. Everything she writes on her site, she contradicts. I.E., the puppy pics, the caring breeder crap, etc... You get my point by now...
5. Why only US postal money orders? Why not paypal, what their huge 3% fee??? Jeez Debra, when your pups are 3000.00 will that 90.00 fee kill you??? Or is it the fact people can fight you so easy once you screw them over??? If you are so honest and have such faith in your pups why would anyone ever want to dispute a charge with you??? If sooooo many people want your dogs and they are so small. Why so greedy with the non refundable payments?
6. Her dogs are referred to as "TEACUPS" YIKES I should have known then... There is no such thing as a TEACUP Debra... Plus the fact your dogs are a good 8 oz to 1lb over what you say... Why no pics of them on a scale? You take pics of just about everything else with them!!!
7. Why does your website rules, contracts change daily?
8. Why cant animal control find your house, oops I mean trailer you live in? Why are you hiding from him, why are you using a different last name on your website???
9. Why do you over breed these dogs? Why do your dogs have so many health issues? Why are you so shady?
Why debra, why???
I have read the other reports about you and your buddy Dawn. What winners you guys sound like. Tell me, is it fun to rip people off? Fun to watch people cry over sick dogs? Hmmm??? What do you care? You have the money in your slimy greedy paws... My heart goes out to all the other people they have scammed, all the tears that have been shed over their dogs. The poor woman with the hydro dog, the other woman with the lux patella's... I feel awful for you. Debra, you are a monster. Stop breeding, go work at McDonalds. Get a real job, stop stealing. Stop making your dogs do all the work... People treat their dogs as their babies. You are a gross, horrible, greedy ugly person... But you are the one who has too see that reflection everyday... Does it feel good knowing you make kids cry? People cry? Give it up Debra... Stop hurting people and dogs, you are a puppy mill. YES a puppymill!!!
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