Usacomplaints.com » Shops, Products, Services » Complaint / Review: Go West Movers - Dishonest and Lacks Customer Service Skills ripoff. #159850

Complaint / Review
Go West Movers
Dishonest and Lacks Customer Service Skills ripoff

I selected Go West Movers on February 18 to move my furniture from Washington, DC to East Boston, MA. They were suppose to deliver my furniture on March 18.

I called to reschedule my delivery date to Wednesday, March 15th instead. So I called Christopher Drummond (the person that sold the services to me) to give him my new contact information. To this day, he has not returned my phone call. I've called about 10 - 15 times to find out when my funiture is being delivered and no one will return my call eventhough I've left numerous voicemails and sent several emails.

On March 17th, I finally received a call from GoWest Movers that my furniture was just leaving the warehouse and would be there in the next couple of days.

Well, on Wednesday, March 21st I still have not received my furniture. I called and was able to speak with the dispatcher who says that was not true and my furniture is still at the warehouse in Maryland and that they were unable to find someone to deliver my furniture to Boston. So they lied about my furniture being delivered and the fact that my furniture was never on the truck to begin with.

As of March 22nd, I have no idea as to when my furniture is being delivered and no one has returned my call.


Offender: Go West Movers

Country: USA   State: Maryland   City: Annapolis
Address: 10820 Guilford Road
Phone: 3014970012

Category: Shops, Products, Services

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