On Feb. 21st I, purchase a pink razor v3 phone for $150.00 with a $49.99 dollar rebate at this time i asked the salesman Patrick if there was a better rebate coming out soon he said no.
On Feb. 23rd I, went back into the cingular store to purchase a second phone that i was on the waiting list for and this one too cost me $150.00 with the same rebate, total spent $300.00.
On or about Feb. 28th i mail off the rebate, on March 07 i was reading the news paper and i found out that a new rebate came out on Feb. 24th for the same phone razr v3 and this said mail in for $100.00 rebate.
I, contacted the cingular rebate dept. And explain the problem about what happen to me and i made it clear that i wanted my difference in the two rebate due to it being under thirty days.
I was advise to contact the store and speak to the mgr. I phone the store and talk to him and he ask me to come into the store. I saw Mr. Rudy Adams and explain the situation to him.
The end result was Rudy states that he spoke to his area mgr. And he claims that the area mgr. Will be going on the back end and will be crediting me $100.00 dollars to my cingular bill this was told to me on March 11.
On March 14th i went back into the store Rudy was gone for the day but a call was place to him by cell phone by staff and he spoke to me and i told him that i was not feeling good about the commitment he told me verbally and i felt better to get somthing in writing and he stated that the area mgr. Would e-mail
me the commitment in writing on March 15.
It's the end of the day and i continued to be deceived by Rudy and the phantom area mgr.
Sincerely, being lied too
0 comments