Dish Network has over charged us for movies we did not order. There were movies ordered that were not on our statements and movies that were not ordered that were on our statement.
We argued with Dish Network about our over charges but finally agreed to take a $50 discount off the the outrageous bill but was told that we would have to order pay per view movies over the phone from now on out.
We ordered a movie today (2/25) over the phone for a all day ticket and were told that we would have to pay a fee oredering over the phone in which we were not informed.
During the $50 discount agreement we were not informed of a over the phone fee whether it was a $1 or $5. But we were given a number to call for the $1 fee.
But we were charged a $5 fee for a movie we did not order because of this this $5 fee so I asked to speak to the manager but no one ever came to the phone. So I hung up.
But while flipping around with remote I realized they oredered the the movie anyway so I quickly called back to let them know that we refused to order the because of the $5 fee.
So I informed the rep that I would be filing a complaint against them about all the problems we have had with them. And he offered to waive the $5 fee as a one time waiver.
But something seriously needs to be done about Dish network and their crooked ways because the service is expensive enough without having to pay for things you did not order.
Thank you and have a blessed day!
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