(Product Name: Mail in rebate of $150 value) I purchased a laptop on 10/08 from Circuit City offered with a $150 mail in rebate. This was posted on the 10/09 including all the required receipts. I scanned all prior to mailing these as I was denied a mail in rebate previously as it was claimed lost.
I enquired about the rebate status two weeks ago on line and received an email stating that the rebate had not been received or got lost and that the forms would need to be resubmitted to: Rebate Special Services, PO Box 028516, Miami FL 33102-8516 OR Fax Number: (888) 769-7702 and that another 8 weeks would need to be allowed. Obviously I would be unable to send the receipts again if I had not scanned them digitally.
I cannot believe CC is not practicing this other than for fraudulent intend to loose people out of the rebate process. Further I intended to call about this issue and the calls were ended twice after I had given my personal details! Calling the store direct was even less satisfying as I was not allowed to speak to the store manager where I purchased the item and where the rebate form was filled out. Keeping calling!!!
Still not received my money!!! Stay clear!!!
Stephan
St. Augustine, Florida
U.S.A.
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