I too have fallen into the trap. I ordered a Christmas Warmer Basket on December 5th from the UK, for my daughter, to be delivered on December 21st to an address in Pickering, Ontario, Canada, from the advertising we thought that this company was in Pickering and came up in a Google search for florists in the Pickering area. I received an order confirmation and the money was taken from my UK account in GB on the 7th.
I noticed that the conversion rate was wrong, as for a delivery plus shipping and tax the total came to $55.98. My account was charged 36.84. We warned our daughter of the impending delivery and she arranged to be at home to receive the surprise. The surprise was no delivery. I have e-mailed 10 times to no avail. My daughter has rung to no avail.
I have been worried about the fraudulent use of my Visa card details and have registered my Visa card with "Verified by Visa" to ensure that my card cannot be used without my confirmation and password, saving me the trouble of having to cancel my card and take up a new one. I am also trying to get Visa to withdraw their service from both urbanflorist.com and Artisan Flowers Canada who presented the invoice. If, like me, you believe that this site should be taken off internet what can we do?
Russell
Preston,
United Kingdom
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