First off, they're discriminating. I am 15 and my internet service is down for the entire day. So I call them, tell them the issue, and they say I have to be 18 to send a tech to fix the issue. I had no age problems signing up for the service, and even this same problem happened before and they fixed the line with no problems. My father may not be here when they said the tech can come, but I will. I even bet you I have to be 18 if I ever to wish to cancel the cable service!
Secondly, they have a crappy Internet service. As said above, I had this issue many times before. Their cable system is as unreliable as the company is.
Thirdly, their billing system wreaks. I signed up for online bill pay and they stop sending me paper bills. I never agreed to that, as all service companies I know use online billing as a supplement for viewing and paying your bill, but usually don't stop sending paper bills.
It is sort of bad that there is only one cable company for the entire tampa bay area. If anyone anticipates to move to Tampa, be prepared for this unreliable company.
Also, if I may comment:
Bay News 9, a news channel that Bright House operates, is also bad. They say that they're better because they don't chat during their newscasts but they just have way more commercials than any other news channel I know. We like chit-chat on the news sometimes anyways. And also, all they do is tape about 30 minutes of news and play it over and over again for hours. Even during the live Kerry/Bush debates in several times the live feed they had contains interruptions when Kerry was talking. (example: Like once when they put the weather radar up and commercials during the debate) I had to change the channel! They were like constipated!
BH is full of BS.
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