I have been a Bright House customer for numerous years and have had consistent problems lack of service and not keeping up their local equipment to the point where they can deliver the service they are being paid for. I have 4 HDDVR boxes, and a bundled package. Sunday I started to experience a ...
I received a phone call that started with a fog horn and an automated "captain" telling me if I answered questions for a survey I would receive and all inclusive cruise package to the Bahamas for two. I answered the survey questions and was redirected to an agent who verified my name, ...
I recently switched to Roadrunner Ligthining. Since I have my service has been terrible. I have had 4 repair people at my house all stating something was wrong but none of them being able to fix it. My modem was switched. It didn't work. The cables in the houses were switched. It didn't work. I ...
I was living in an apartment complex last year and had the cable light service... This is supposed to be on 24 hours a day. I experienced many many days of outage and calls to BH. They were always trying to swap out the cable box... They have a huge pink form to sign when initial install is ...
Bright House blatantly practices bait and switch on it's customers. They sign you up for phone/internet combo at $60 per month without telling you it is a promotional rate only. Three months later your bill goes up without warning. During my first call with them they advise me I was on a "one ...
My internet service was provided by Bright House networks My TV service was provided by Dish Network Due to problems with my internet service, I've requested BHN to send a repair person to my property, on Jan 28th they did send a technician which solved the issue of the internet, while doing so, he ...