I received the iron almost 8 weeks after I ordered it. Excited. I used it on a friend and it had red paint peeling off onto the hair. Wich is very damaging to your hair must I add...
I called customer service to tell them number one ceramic does not peel. They told me it was defective they would be sending me a new one..
After a few days to think about it I know it was not ceramic. So I called again. Then I spoke with someone.
They said they would be sending me a label to return it. Well 30 days went by I received nothing. I got a charge on my cc. How convenient.
Then they tell me they have no label to send. Just send it back and they will credit my account...
Well first of all my account should of never been charged. Now i have to pay to send something that was absolutly not what they are claiming it was and now I get to pay for shipping...
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