My husband just returned from a 7 month deployment to Iraq. On his way home they had a layover in Frankfurt Germany. The building they were waiting in was onlt for military on their way back from Iraq. The phones in the building were AT&T phones. They could only be used with a AT&T calling card or to make a collect call. He didn't have an AT&T calling card so he called collect.
There was no live operator, it was automated. He made the phone call and then left Germany and returned home. A month after he got back, we recieved a bill from Sprint, our phone company, to the tune of $95.62 for the one collect call. The phone call was 28 minutes. That's $3.13/minute. When we called AT&T to dispute the charge, they said they could do nothing and there was no one who could change the charges. They said the high price was due to the fact that my husband went through a live operator, which he didn't.
I just think it is ridiculous for AT&T to be charging our troops returning from war such a high rate without any warning. They spend 7-14 months at war for our country and this is the thanks they get for just trying to call their loved ones to let them know they are alright and are almost home.
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