I bought a pug from Petland in February of this year. I took her in for her first vet visit and found out that she had kennel cough. After treating her for kennel cough and she was well enough I did the free spaying after she was spayed she ended up with a bladder infection.
When the bladder infection was taken care of I took my puppy in because she was developing black spots all over her body. Come to find out it was Demodectic Mange a hereditary type of mange that is transferred from the mother to her pup.
Demodectic mange cannot be transmitted any other way. When I asked confronted the pet store they first told me to bring in a letter from my vet stating that it was a hereditary disease and they would reimburse me the full amount of the puppy.
When I took them the letter they then stated they would pay for all cost to treat the dog and to bring in the receipts as they came in but only if they do not exceed the price of the puppy. They did pay for the first and second vet bill. But after putting my puppy on a very TOXIC medication from the vet I discovered it was not working.
So I found a more homeopathic approach that after only a few days began to work. When I asked the manager if they were going to reimburse me my money she told me NO that because it was not something the vet provided they would not.
The medications the vet puts them on for the mange is very dangerous and can cause other more serious side effects and could even possibly kill your animal. It just goes to show that if you are cruel to animals by submitting them to toxic medications to fix one problem and possible causing other medical problems they are all for paying for it. But if you take a more humane approach they could care less.instead they go on selling defective puppies to make a profit. Its a shame.
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