Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sbc - Gave us a new number when we moved, number had money owed on it from previous customer, stuck us with their bill cause we had their old number, RIPOFF!. #125231

Complaint / Review
Sbc
Gave us a new number when we moved, number had money owed on it from previous customer, stuck us with their bill 'cause we had their old number, RIPOFF!

We were clients in excellent position with SBC for quite some time. Consequently, whenever we requested to move our sevice as a result of relocate anything experienced with no problem. Because we were shifting from Talk, Texas to Marion, Texas, with a diverse region rule, we were designated a brand new quantity.

in Regards to A month after our transfer, we discovered a more affordable telephone business that had a much better present on the long-distance costs, therefore we switched providers. Roughly 2 weeks after changing providers, we were approached from the selections division of SBC.

as it happens the new quantity they'd designated us for the transfer had around a $200 stability quit onto it from calls produced in 1998. We did have SBC in 1998, but we were residing in Talk and had a totally unique telephone number having a diverse region code. You might believe SBC might determine this out!!

After attempting to cause with SBC and obtaining completely nowhere, we flatly declined to pay for a statement that did not fit in with us. We did not notice back from SBC, therefore we believed the problem was decreased.

Today, 2-3 weeks before, we got a selections discover from the variety company named Westmoreland, that will be possessed by Capital One. (We've two balances with Money one which are equally in good position.) This indicates Capital One "bought" our phony, alledged debt with SBC and therefore are today attempting to gather onto it, understanding we benefit our great credit score together. (Capital One)

This whole situation wouldn't have happened if SBC might just do a little of study and find out that it had been not us who'd that telephone number in 1998. We did not actually reside in that region rule!!!


Offender: Sbc

Country: USA
Site:

Category: Shops, Products, Services

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