I too was duped by the persuasive tactics of the HouseValues.com sales people. My father and I were very apprehensive about signing up for any program where a contract is required so we asked many questions and spent a lot of time before we decided to make the purchase.
We were very up front in telling them that we work in an exclusive market and are interested only in clients that meet our criteria. The sales lady promised us the moon saying that the company spends lots of money qualifying leads on their end so we are left with a good quality lead on our end. Boy how wrong that was!
Once they have your money the whole tone of the company switches. The good quality leads never came and the whole tone of the company changes from providing quality clients to providing leads that need to be cultivated and coddled.
After many attempts to end my contract because they failed to provide me with the number of leads I am paying for I am still at an impasse. My next step is to contact the state Attorney General and let them know of my problem which is apparently not uncommon.
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