I purchased a VoiceStream Family service plan in November. One of the conditions of my purchase was a promise by the VoiceStream service salesperson was that coverage would be available at North Fort Myers Fl. First Lies. Well Needless to say it is not. I came to Florida at Thanksgiving to find that No Network service was available. I returned Home 2 weeks later and confronted the sales person I had purchased the phone service from at Sam's club and was told she had just received an Email that Voicestream had just leased space on towers in that area and service would be available when I get back to Fort Myers. More Lies. It was not. I was lied to again. I then sent an Email to VoiceStream and was told there was nothing they could do about it. I could go back to my sales person and void the contract. Lied to again. I went back and was told she could not void the contract. VoiceStream would have to do that. Lied to Again. I inquired of Voicestrean and they did not even bother to answer. I was later told they have no plans of ever serving the Fort Myers Area. I have also found that there service in not available anywhere more then 5 miles off of an expressway. Why do we allow these companies to remain doing business on a platform of LIES.
Grant Karpe
Aangola IN
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