I purchased a Spring PCS phone and services in April.By December, I was fed-up with their deceptive advertising practices and cancelled my services. Now they are attempting to bill me for $170.00 claiming I cancelled a contract with them. They are the ones who cancelled their contract with me by charging me for services they advertised as part of the monthly charge.
I purchased the free long distance program for $39.99 per month. The first month and every month after, I was charged for all long-distances services I used, even though I was clearly within their network system.
Sprint PCS even charged me for local in-town calls I made, which is clearly not long-distance. Any attempts to contact Sprint PCS's customer service is a waste. Once, I was put on hold for 65 minutes and ended up hanging up out of total frustration.
Sprint PCS practices deceptive advertising practices and cheats consumers. I will continue my battle against Sprint PCS and inform millions via the internet. I look forward to the day I read all about this company's financial woes in the Wall Street Journal. No company can continue to cheat consumers and survice.
Camellia
Abilene, Texas
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