Our experience is remarkable like the US Serviceman (Who also wrote about his experience with Cal State Moving and Storage on this site) and his family's experience with this company.
My wife was hiring another moving company to pack and store our funiture, until our move to Oregon. We knew we would pay an additional fee to move everything, but we needed our furniture packed and stored for less than 30 days. Cal State came out and bid $4,400 for the job and she hired them. Yes, the bid was in writing.
Extremely slow and the head mover, also who answers the phone, was not there to oversee the packing much. After everything was packed and aboard their truck, they presented us with a bill for over $32,000! (THAT IS RIGHT, THIRTY-TWO THOUSAND DOLLARS) After I called the company the head mover "David" called back to tell me I could have my furniture back and they would give me a ten percent discount. (Oh happy day, but that is almost the amount of the original bid of $4,400. I have decided to take these boys to court and push it all the way. If this company comes near you, my advise is to run. I bought insurance for my furniture and in looking over the copies of what they packed I am noticing they have marked many of the items they pack as "broken, " which were not "broken." That would include a 52" plasma screen TV which was also not broken.
I am wondering if this company is also involved in some kind of insurance scam? Are they being paid for collecting on insurance claims the customer has never made? I don't know, but nothing would surprize me about these guys.
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