On 12 Nov a Legacy Merchants sales rep. Came to my business.introducing credit card and check swipe services. I told the sales person that I really didn't need credit card machine but I was interested in the check swipe services. He told me I could not get the check swipe service unless I got the credit card service as well.
He quoted me a price of 65.00 per month for the service. I asked him if I would have to pay any extra fees for the check swipe and he said no but did tell me I would have to pay 1.62% of total credit card services. I asked him not once but three times if there was going to be charges on the check swipe machine and he replied no.
The advantage of the check swipe to my business would eliminate a 25 mile drive to the bank saving me time and fuel. It would offset the 65.00 for the credit card and check swipe service.
Of the sales person presentation of the service I was excited of haveing the service I did not bother of reading the fine print trusting what the salesperson explained of what i was signing? He also said that it would accept insurance checks, business checks, and personal checks. I ran three checks. One was a personal check which was $200.00, another personal check for $196.56, and an Insurance check for $1450.06. The $1450.06 insurance check was declined by global check services but I was still charged me a transaction charges of $27.13 and a $10.00 monthly fee and minus $3.44 charging my account of $33.69 for all three checks.
When I found that I was being charged a percentage for all checks swiped I immediately call global check service to find out if there was some mistake on the charges. They said that was what I had to pay for the check services. I then called Legacy Merchants to ask what was going on. I requested the service be cancelled because the salesman verbally misrepresented the contract and they said I had signed a four year contract that could not be cancelled. At time of signing contract I was told I could cancel for a fee of $95.00 at anytime. I then called Integrated Leasing Services and they told me that the contract that I signed could not be cancelled even if I didn't use the service. At signing the contract I did not read the fine print for the sales person was very trusting and he had highlighted where I was to sign and I did so.
At this time I am paying Integrated Leasing Services $75.47 a month Global Check Service $20.00 a month and not knowing why Legacy Merchant Services $10.00 a month plus $8.95 a month totaling $114.42. It was all supposed to have been $65.00 a month contract with 1.62% on all credit card transactions.
Thank You
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