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Complaint / Review
UPS Charlotte, North Carolina
UPS harassing customers, called "t-taking"

There are unscrupulous people in this townhome complex that feel they are entitled to "leads" and that involveds harassing others who they don't want to be identified as the provider and want to be sure the other person knows not to mess with them. The carrier is happy to go along with this--

This was my exchange with UPS chat today (reps last name taken out): Title: Again, stop messing around with the packages Maria Rep.: Hi, this is Maria XXX. I'll be happy to assist you.
Me: Have asked you before and told carrier today, stop placing packages directly in front of door, seriously increases risk of theft
Me: his response was totally inappropriate "you either get it or you don't"
Me: they should also not be placed at an angle to increase visibility
Me: the post office has been doing things like this as well as delaying and not delivering mail, this was documented to the AG's office, you just need to deliver the packages.
Maria XXX: I know how frustrating this incident must be on your part being a valued customer of UPS. Rest assured this is properly documented so that we can prevent things from happening again.
Me: I hope you will, we have a serious problem in the area with "sh_t" and "t-taking."
Date:


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