I hired this company to move my belongings from Florida to New York. The move was quoted at $3,500 for 6,00 lbs. And 15 days of storage.
I paid up front the 3500 dollars with a credit card. Later I was told I was over my estimated weight by more than 3,300 lbs. So they charged an additional 1600 to my credit card. I figured that it was possible. They sent me documentation on the before and after weight of the truck, but since there is no truck number or information that truly identifies the weight of the truck on the paper work it is useless.
When I was ready for delivery I called them, they said they would not have anybody available for the next 2 weeks, so I would have to wait till then to accept delivery. I was understandable since my entire move had been delayed by a month and my plans had changed. Again always giving them the benefit of the doubt.
The Saturday morning, when they are supposed to deliver my belongings I receive a call stating that $2,800 must be ready in form of cash, bank draft or money order at time of delivery and that I must confirm that I had it in order for them to even consider coming to New York to drop my stuff off. Their "reason" for the additional cost was that my move was no longer a "consolidated" move, and therefore I would have to pay all expenses regarding the move.
My question to them was, where the heck did all the other money (3500 1600) I gave you previously go?
I also had some of my belongings damaged during transit. I sent a claim letter to their claims department asking for renumeration. Forty five days later I get a reply with a redicoulos low amount.
I sent a reply as a certfied letter to the following address.
Signature van lines
p.O. Box 249
scotrun, pa 18355
The letter eventually was returned to me because it was never picked up.
In short. Do not do business with this company. They will scam you for more money after your stuff has been picked up.
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