After purchasing a PARIBA TOURMALINE from Gems TV IN 2006. A experts valuation report said the ring was not as discribed and only worth £500, I pid £1194. It was returned the same day and Gems TV re Simon put £100 in my account for the stress caused & the valaution upon the receipt of the ring For months I requested a full refund, it never came I asked each month for 5 months no return. Life kicked in & I didn't contact again until Jan still same old same old. So to date although sending Steve Bennett proof & the "helpful" team proof I still haven't had a return. I'm divorcing now the money initially came from my mother who is now frail and I'd like to do something for her like a holiday. Gems TV are ignoring me and have blocked my comments on their face book page! Please help
K.D.B
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