I have purchased quite a few different items over the past couple of years normally on the net, one being a beautiful glen lehrer torus ring with ametrine the quality was superb and is much admired by many. I have also had a fabulous white gold tanzanite ring of simular quality. On occasions I have sent items back but not because of the quality at all it just has been like another lady said sometimes you need to compare but on these occasions I have had no problem at all.
Too many people are quick to complain so I felt I needed to take the time to share my experience and hopefully put someone's mind at rest.
The staff were very helpful indeed when I have called!!
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