I have purchased from 25 Etsy vendors so far. Six of those vendors have either misrepresented (lie is such a strong word) their product as "excellent" condition, or wrapped the item so poorly it arrived broken. I'd love to share photos of these.
Then when I leave a neutral review for one, the vendor is just vile toward me in their review. I'm afraid I've had enough of Etsy. The customer service is non-existent, the help menu is only for vendors. Nobody to call or complain to even.
I had one vendor who sent me a broken (literally bandaged) perfume dauber and then threatening not to give me a refund on the return unless I first give her feedback. What if she doesn't refund me? I would have no recourse.
My recommendation to the world is DON'T BUY FROM Etsy!
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