Kiwi Services stained my carpets the first time they came, and my previous pet stains got worse. Called and scheduled a second visit so they would get rid of the blue stains they made, and they did, but they couldn't get rid of my pet stains. I paid almost $400 for a horrible service and the stains reappeared when the carpets were dry again.
Called again to schedule my 30-day warranty re-do and they said I had already had my re-do the second time they came to remove the blue stains they made the first time. I called them many, many times being told they were going to call me back, they never did.
When I finally got a hold of a supervisor, he agreed on sending people to try to remove the pet stains for the third time, but warned me that there may be a fee associated with the removal.
I am so upset! This has been the worst service ever!!! I wish I had read reports of this company before I hired them.
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