David from Pacific Air Conditioning & Heating called on 8/28 and asked if we could do a PM inspection at a tire company in our town of Mulberry, Florida for them. We were told that the total was not to exceed $400.00. They were told we are $85.00 per hour plus cost of filter (s).
Pacific Air Conditioning told us this was a national account of theirs.
"David" faxed over the paperwork which consisted of a Preventive Maintenance Request with a PO on it, a PM Service Report, Equipment List and HVAC PM Service Report from the tire center. He told me that we just needed to fill out tire center PM Service report. We scheduled and went on 8/30 to do the PM.
It was invoiced out on 8/31 for $302.97 due on 9/30. I called on 9/12 and spoke with "Ron Brierley" to make sure they received the invoice. He confirmed it was received and being processed for payment. We sent 2 late notices after invoice came due. I called and got the run around all of October. David no longer worked there. The girl in accounting was just "never there". They cut a check on 10/30 and mailed it out on 11/10. I received it on 11/15.
Pacific Air Conditioning & Heating sent a check in the amount of $44.00 What???
They make sure to put on the check that if I cash it Payee constitutes acceptance of it as PAYMENT IN FULL AND DISCHARGES OF ALL CLAIMS WHATSOEVER WHICH PAYEE MAY HAVE AGAINST THE PAYOR FOR INVOICES REFERENCED ON THIS CHECK.
They had deducted and adjusted our bill out with "their" codes amounts of $252.97 and $6.00 from our bill of $302.97
I get back on the phone one more time...
Spoke with person that works there - probably not there now but was told that Pacific Air does this all the time.
And if I look on the Preventive Maintenance Request of theirs under our business name & phone # there is a NTE 50 and a SX 350
Again What?
The person at Pacific Air said the NTE is "NOT TO EXCEED $50.00
The SX was "Service extras" $350.00
And we had to pay a percentage for taking the job. Again???
We are going to file a complaint with the California Attorney General next.
Do not work for this company - you will lose out not them!!!
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